According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes. | 95% |
| Obtain customer information such as name, address, and payment method, and enter orders into computers. | 93% |
| Explain products or services and prices, and answer questions from customers. | 93% |
| Record names, addresses, purchases, and reactions of prospects contacted. | 91% |
| Maintain records of contacts, accounts, and orders. | 91% |
| Adjust sales scripts to better target the needs and interests of specific individuals. | 89% |
| Answer telephone calls from potential customers who have been solicited through advertisements. | 88% |
| Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. | 88% |
| Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts. | 86% |
| Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. | 82% |
| Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations. | 73% |
| Conduct client or market surveys to obtain information about potential customers. | 66% |
