According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. | 97% |
| Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. | 96% |
| Monitor passenger behavior to identify threats to the safety of the crew and other passengers. | 94% |
| Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. | 94% |
| Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing. | 93% |
| Prepare passengers and aircraft for landing, following procedures. | 93% |
| Administer first aid to passengers in distress. | 92% |
| Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons. | 86% |
| Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers. | 85% |
| Reassure passengers when situations, such as turbulence, are encountered. | 84% |
| Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply. | 83% |
| Announce flight delays and descent preparations. | 80% |
| Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers. | 80% |
| Greet passengers boarding aircraft and direct them to assigned seats. | 79% |
| Assist passengers entering or disembarking the aircraft. | 78% |
| Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets. | 76% |
| Inspect and clean cabins, checking for any problems and making sure that cabins are in order. | 76% |
| Operate audio and video systems. | 73% |
| Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules. | 72% |
| Collect money for meals and beverages. | 71% |
| Heat and serve prepared foods. | 68% |
| Inspect passenger tickets to verify information and to obtain destination information. | 68% |
| Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage. | 66% |
| Take inventory of headsets, alcoholic beverages, and money collected. | 62% |
| Sell alcoholic beverages to passengers. | 58% |
