Similar careers
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
A Bill and Account Collector is responsible for managing and collecting payments on overdue bills and accounts. They work with individuals or businesses to settle debts and maintain financial accounts.
Education: High school diploma or equivalent
Years in related career: None
On-the-job training: Moderate-term
Projected Growth: -9.6% (negative growth)
Annual job openings: 13,700
Direct AI exposure: 11% of tasks
Potential AI exposure: 75% of tasks
| According to the U.S. Bureau of Labor Statistics, average income (in USD) in 2025 was $47K per year. | ||||
|---|---|---|---|---|
| Bottom 10% | Bottom 25% | Median (average) | Top 25% | Top 10% |
| $34K per year | $39K per year | $47K per year | $57K per year | $66K per year |
| Compared to other careers: Median is $3.95K below the national average. | ||||
Bill and Account Collectors typically work in an office setting, often within a call center environment. Their work involves significant amounts of time on the phone or using computers to track down and communicate with debtors, negotiate payment plans, and update account records.
Bill and Account Collectors play a critical role in the financial ecosystem, helping businesses manage their accounts receivable and individuals maintain their credit health. The occupation requires a balance of firmness and empathy, as collectors must be persistent in pursuing overdue payments while remaining sensitive to the circumstances of debtors. Effective communication skills are essential, as the role involves negotiation and conflict resolution.
This career demands a thorough understanding of relevant laws and ethical practices in debt collection. Collectors must be adept at using various tracking and database software to manage accounts and maintain accurate records. The role can be challenging due to the nature of dealing with overdue payments, but it can also be rewarding for those who excel in negotiation and problem-solving.
The occupation offers opportunities for growth, with experienced collectors moving into supervisory roles, account management, or specializing in areas like legal debt recovery. It suits individuals who are tenacious, detail-oriented, and have strong interpersonal skills.
Most employers require a high school diploma or equivalent for this role. On-the-job training is usually provided, with some employers preferring candidates with some post-secondary education or relevant work experience in customer service or finance.
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
