According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services. | 88% |
| Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. | 87% |
| Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy. | 87% |
| Inspect work performed to ensure that it meets specifications and established standards. | 87% |
| Perform or assist with cleaning duties as necessary. | 86% |
| Plan and prepare employee work schedules. | 86% |
| Establish and implement operational standards and procedures for the departments supervised. | 85% |
| Inspect and evaluate the physical condition of facilities to determine the type of work required. | 85% |
| Inventory stock to ensure that supplies and equipment are available in adequate amounts. | 84% |
| Issue supplies and equipment to workers. | 84% |
| Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering. | 84% |
| Check and maintain equipment to ensure that it is in working order. | 83% |
| Maintain required records of work hours, budgets, payrolls, and other information. | 83% |
| Direct activities for stopping the spread of infections in facilities, such as hospitals. | 82% |
| Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment. | 82% |
| Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. | 82% |
| Investigate complaints about service and equipment, and take corrective action. | 81% |
| Instruct staff in work policies and procedures, and the use and maintenance of equipment. | 81% |
| Perform financial tasks, such as estimating costs and preparing and managing budgets. | 80% |
| Select and order or purchase new equipment, supplies, or furnishings. | 80% |
| Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses. | 80% |
| Confer with staff to resolve performance and personnel problems, and to discuss company policies. | 79% |
| Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals. | 78% |
| Recommend changes that could improve service and increase operational efficiency. | 76% |
| Screen job applicants, and hire new employees. | 76% |
| Perform grounds maintenance tasks, such as removing snow and mowing the lawn. | 72% |