Similar careers
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
A Supervisor of Gambling Services Workers oversees the operations and staff of a gambling establishment, such as a casino. This role involves managing staff, ensuring compliance with gaming regulations, and providing excellent customer service.
Education: High school diploma or equivalent
Years in related career: Less than 5 years
On-the-job training: None
Projected Growth: 3.2% (average)
Annual job openings: 3 300
Direct AI exposure: 17% of tasks
Potential AI exposure: 50% of tasks
| Income data is from Employment and Social Development Canada's 2025 wage tables. The closest match for this career in Canada’s occupational classification system is Recreation, Sports and Fitness Program and Service Directors. According to the wage tables, average income is $76K per year. | ||||
|---|---|---|---|---|
| Bottom 10% | Bottom 25% | Median (average) | Top 25% | Top 10% |
| $46K per year | $60K per year | $76K per year | $112K per year | $160K per year |
| Compared to other careers: Median is $11K above the national average. | ||||
Supervisors of Gambling Services Workers typically work in casinos or other gambling establishments. The environment is fast-paced and can be high-pressure, involving constant interaction with staff and patrons. Work hours may include nights, weekends, and holidays due to the 24-hour nature of many gambling facilities.
Supervisors of Gambling Services Workers play a crucial role in the smooth operation of gambling establishments. They must have a thorough understanding of casino games, gambling regulations, and customer service principles. Strong leadership and problem-solving skills are essential, as supervisors are responsible for managing staff, resolving conflicts, and ensuring operational efficiency.
The role requires excellent communication skills, as supervisors interact with a diverse range of people, from employees to patrons. They must also be adept at handling stressful situations, particularly in fast-paced or high-stakes gaming environments. Understanding of security measures and surveillance techniques is important to maintain a safe and fair gaming environment.
Career advancement in this field often comes from gaining experience and demonstrating competence in various gambling operations. Those who excel in this role can have a significant impact on the success of a gambling establishment, contributing to both customer satisfaction and profitability.
Typically, a high school diploma or equivalent is required, along with experience in the gambling industry. Some positions may prefer or require postsecondary education or training in hospitality, business, or a related field.
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
