Secretary

Administrative Assistant (Admin Assistant), Administrative Secretary (Admin Secretary), Office Assistant, Secretary
Job Description

A Secretary is a professional responsible for performing administrative and clerical tasks to ensure the efficient operation of an office or department. They handle correspondence, manage schedules, and provide support to executives and staff members.

Typical Preparation

Education: High school diploma or equivalent

Years in related career: None

On-the-job training: Short-term

Outlook

Projected Growth: -11.6% (negative growth)

Annual job openings: 202 800

Direct AI exposure: 37% of tasks

Potential AI exposure: 77% of tasks

Income data is from Employment and Social Development Canada's 2025 wage tables. The closest match for this career in Canada’s occupational classification system is Administrative Officers. According to the wage tables, average income is $55K per year.
Bottom 10%Bottom 25%Median (average)Top 25%Top 10%
$40K
per year
$47K
per year
$55K
per year
$65K
per year
$77K
per year
Compared to other careers: Median is $10K below the national average.

What does a Secretary do?

Intro video

(less than 2 minutes)

Duties

  • Answers phone calls and manages correspondence (e-mail, letters, packages, etc.).
  • Schedules appointments and maintains event calendars.
  • Creates and maintains filing systems, both electronic and physical.
  • Manages travel arrangements and expense reports for executives.
  • Assists in preparation of reports and presentations.

Work environment

Secretaries typically work in an office setting across various industries such as healthcare, education, government, and corporate sectors. Their role often involves using computers, managing files, and interacting with clients or employees, requiring both independent work and team collaboration.

Typical Schedule

Areas of specialization

  • Legal Secretary: Specializing in legal documentation, court procedures, and law office management.
  • Medical Secretary: Focusing on medical terminology, patient records, and healthcare procedures.
  • Executive Secretary: Providing high-level administrative support to top executives, including meeting coordination and confidential record handling.

Description

Secretaries are integral to the smooth operation of an organization. They ensure efficient communication within and outside the organization, handle scheduling and organization of meetings, and manage important documents and records. Their role often requires them to be proficient in various office software and have excellent organizational skills.

In addition to administrative tasks, secretaries often serve as the first point of contact for clients or visitors, requiring strong interpersonal skills. They must be adept at multitasking, prioritizing tasks, and managing time effectively to handle the diverse needs of an office.

The role of a secretary is evolving with technology, requiring continuous learning and adaptation. They play a crucial role in supporting management and staff, contributing to the overall productivity and efficiency of the organization. Their skills in communication and organization are vital in coordinating office operations and supporting business activities.

Job Satisfaction

Sources of satisfaction

You might make a good Secretary if you are...

Pros:

  • Versatile role with opportunities in various industries.
  • Potential for flexible working arrangements.
  • Interaction with different levels of an organization.

Cons:

  • Can be high-pressure with tight deadlines.
  • May involve repetitive tasks.
  • Requires adaptability to changing technology and office dynamics.

How to become a Secretary

Typical education

The role usually requires a high school diploma or equivalent, along with on-the-job training. Some positions may prefer or require postsecondary education or certifications, amounting to 1-2 years of additional schooling.

High school preparation

Courses:

  • Computer Applications to learn essential software skills.
  • Business Studies for a basic understanding of business operations.
  • English and Communication for developing effective writing and speaking skills.

Extra-Curricular Activities:

  • Join administrative clubs or groups.
  • Volunteer for event planning or office assistance roles.
  • Participate in team sports or group activities to develop teamwork skills.

Preparation after high school

  • Consider completing a certificate or college diploma in office administration or a related field.
  • Seek internships or part-time jobs in administrative roles for practical experience.
  • Pursue certifications like Certified Administrative Professional (CAP) to enhance career prospects.

More resources

Similar careers

Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.