According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Greet customers and ascertain what each customer wants or needs. | 96% |
| Recommend, select, and help locate or obtain merchandise based on customer needs and desires. | 93% |
| Maintain records related to sales. | 91% |
| Compute sales prices, total purchases, and receive and process cash or credit payment. | 91% |
| Prepare merchandise for purchase or rental. | 91% |
| Answer questions regarding the store and its merchandise. | 90% |
| Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. | 89% |
| Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. | 88% |
| Prepare sales slips or sales contracts. | 86% |
| Demonstrate use or operation of merchandise. | 86% |
| Describe merchandise and explain use, operation, and care of merchandise to customers. | 86% |
| Ticket, arrange, and display merchandise to promote sales. | 85% |
| Inventory stock and requisition new stock. | 84% |
| Exchange merchandise for customers and accept returns. | 84% |
| Estimate and quote trade-in allowances. | 83% |
| Help customers try on or fit merchandise. | 82% |
| Bag or package purchases and wrap gifts. | 82% |
| Watch for and recognize security risks and thefts and know how to prevent or handle these situations. | 81% |
| Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. | 79% |
| Estimate quantity and cost of merchandise required, such as paint or floor covering. | 75% |
| Place special orders or call other stores to find desired items. | 74% |
| Clean shelves, counters, and tables. | 74% |
| Rent merchandise to customers. | 65% |
| Estimate cost of repair or alteration of merchandise. | 64% |