According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Communicate with other staff to resolve problems with individual students. | 91% |
| Observe students to detect and report unusual behavior. | 88% |
| Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers. | 86% |
| Provide emergency first aid and summon medical assistance when necessary. | 86% |
| Make regular rounds to ensure that residents and areas are safe and secure. | 85% |
| Mediate interpersonal problems between residents. | 84% |
| Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs. | 82% |
| Determine the need for facility maintenance and repair, and notify appropriate personnel. | 81% |
| Collaborate with counselors to develop counseling programs that address the needs of individual students. | 80% |
| Develop and coordinate educational programs for residents. | 80% |
| Develop program plans for individuals or assist in plan development. | 79% |
| Oversee departmental budget. | 78% |
| Provide requested information on students' progress and the development of case plans. | 77% |
| Confer with medical personnel to better understand the backgrounds and needs of individual residents. | 76% |
| Administer, coordinate, or recommend disciplinary and corrective actions. | 76% |
| Answer telephones, and route calls or deliver messages. | 75% |
| Counsel students in the handling of issues such as family, financial, and educational problems. | 75% |
| Supervise students' housekeeping work to ensure that it is done properly. | 74% |
| Process contract cancellations for students who are unable to follow residence hall policies and procedures. | 74% |
| Hold regular meetings with each assigned unit. | 74% |
| Accompany and supervise students during meals. | 74% |
| Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports. | 74% |
| Supervise the activities of housekeeping personnel. | 73% |
| Assign rooms to students. | 70% |
| Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists. | 70% |
| Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments. | 69% |
| Chaperone group-sponsored trips and social functions. | 68% |
| Order supplies for facilities. | 65% |
| Sort and distribute mail. | 62% |
| Inventory, pack, and remove items left behind by former residents. | 55% |
