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| Task | Importance |
|---|---|
| Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts. | 88% |
| Plan programs of events or schedules of activities. | 87% |
| Talk to coworkers using electronic devices, such as computers and radios. | 86% |
| Write budgets to plan recreational activities or programs. | 85% |
| Interview and hire associates to fill staff vacancies. | 83% |
| Calculate and record department expenses and revenue. | 83% |
| Talk to customers to convey information about events or activities. | 82% |
| Explain rules and regulations of facilities and entertainment attractions to customers. | 82% |
| Administer first aid in emergency situations. | 81% |
| Assign tasks and work hours to staff. | 80% |
| Inspect equipment, such as rides, games, and vehicles, to detect wear and damage. | 76% |
| Resolve customer complaints regarding worker performance or services rendered. | 75% |
| Store and retrieve equipment, such as vehicles, radios, and ride components. | 75% |
| Train workers in company procedures or policy. | 75% |
| Clean equipment and areas of amusement park, cruise ship, or other recreational facility. | 74% |
| Write and present strategies for recreational facility programming using customer or employee data. | 74% |
| Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities. | 65% |