According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. | 93% |
| Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage. | 92% |
| Keep money drawers in order, and record and balance daily transactions. | 92% |
| Check mail to ensure correct postage and that packages and letters are in proper condition for mailing. | 89% |
| Register, certify, and insure letters and parcels. | 89% |
| Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail. | 88% |
| Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. | 88% |
| Receive letters and parcels, and place mail into bags. | 86% |
| Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation. | 86% |
| Obtain signatures from recipients of registered or special delivery mail. | 86% |
| Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. | 86% |
| Answer questions regarding mail regulations and procedures, postage rates, and post office boxes. | 85% |
| Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. | 85% |
| Transport mail from one work station to another. | 84% |
| Rent post office boxes to customers. | 83% |
| Provide customers with assistance in filing claims for mail theft, or lost or damaged mail. | 81% |
| Set postage meters, and calibrate them to ensure correct operation. | 81% |
| Feed mail into postage canceling devices or hand stamp mail to cancel postage. | 75% |
| Cash money orders. | 75% |
| Order retail items and other supplies for office use. | 74% |
| Post announcements or government information on public bulletin boards. | 68% |
