According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps. | 93% |
| Provide customers with information on routes, gates, prices, timetables, terminals, or concourses. | 93% |
| Perform equipment safety checks prior to departure. | 89% |
| Provide boarding assistance to elderly, sick, or injured people. | 88% |
| Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse. | 88% |
| Respond to passengers' questions, requests, or complaints. | 83% |
| Greet passengers boarding transportation equipment and announce routes and stops. | 81% |
| Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking. | 81% |
| Explain and demonstrate safety procedures and safety equipment use. | 81% |
| Open and close doors for passengers. | 80% |
| Determine or facilitate seating arrangements. | 78% |
| Signal transportation operators to stop or to proceed. | 77% |
| Adjust window shades or seat cushions at the request of passengers. | 75% |
| Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms. | 72% |