According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. | 85% |
| Perform data backups and disaster recovery operations. | 82% |
| Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. | 81% |
| Configure, monitor, and maintain email applications or virus protection software. | 79% |
| Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use. | 77% |
| Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future. | 75% |
| Plan, coordinate, and implement network security measures to protect data, software, and hardware. | 74% |
| Analyze equipment performance records to determine the need for repair or replacement. | 73% |
| Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system. | 71% |
| Confer with network users about solutions to existing system problems. | 71% |
| Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. | 71% |
| Design, configure, and test computer hardware, networking software and operating system software. | 71% |
| Perform routine network startup and shutdown procedures, and maintain control records. | 68% |
| Load computer tapes and disks, and install software and printer paper or forms. | 67% |
| Train people in computer system use. | 66% |
| Maintain logs related to network functions, as well as maintenance and repair records. | 65% |
| Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. | 63% |
| Coordinate with vendors and with company personnel to facilitate purchases. | 62% |
| Maintain an inventory of parts for emergency repairs. | 59% |
| Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies. | 59% |
