According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers. | 89% |
| Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled. | 85% |
| Walk or drive vehicles along established routes to take readings of meter dials. | 85% |
| Inspect meters for unauthorized connections, defects, and damage, such as broken seals. | 84% |
| Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations. | 84% |
| Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs. | 82% |
| Leave messages to arrange different times to read meters in cases in which meters are not accessible. | 80% |
| Connect and disconnect utility services at specific locations. | 79% |
| Answer customers' questions about services and charges, or direct them to customer service centers. | 78% |
| Update client address and meter location information. | 75% |
| Report lost or broken keys. | 74% |
| Perform preventative maintenance or minor repairs on meters. | 73% |
| Collect past-due bills. | 72% |
