According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Monitor employees' work schedules and attendance for payroll purposes. | 93% |
| Organize and supervise activities, such as the processing of incoming and outgoing mail. | 93% |
| Resolve customer complaints. | 91% |
| Prepare employee work schedules. | 90% |
| Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. | 89% |
| Hire and train employees, and evaluate their performance. | 88% |
| Prepare and submit detailed and summary reports of post office activities to designated supervisors. | 86% |
| Select and train postmasters and managers of associate postal units. | 81% |
| Inform the public of available services, and of postal laws and regulations. | 79% |
| Negotiate labor disputes. | 75% |
| Issue and cash money orders. | 68% |
| Collect rents for post office boxes. | 67% |
| Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations. | 67% |
