According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Resolve customer complaints regarding problems, such as payout errors. | 91% |
| Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor. | 89% |
| Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating. | 88% |
| Track supplies of money to tables and perform any required paperwork. | 87% |
| Set and maintain a bank and table limit for each game. | 87% |
| Explain and interpret house rules, such as game rules or betting limits. | 87% |
| Prepare work schedules and station arrangements and keep attendance records. | 85% |
| Direct the compilation of summary sheets that show wager amounts and payoffs for races or events. | 85% |
| Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary. | 85% |
| Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games. | 85% |
| Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. | 84% |
| Train new workers or evaluate their performance. | 84% |
| Market or promote the casino to bring in business. | 83% |
| Record, collect, or pay off bets, issuing receipts as necessary. | 83% |
| Interview and hire workers. | 83% |
| Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals. | 82% |
| Notify board attendants of table vacancies so that waiting patrons can play. | 81% |
| Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages. | 80% |
| Monitor credit extended to players. | 78% |
