Gambling Manager

Your Fit

Income

$76K

Preparation

Some

Growth

2.6%

Definition
Your fit with this career
How much they earn
What they do
Job satisfaction
How to become

What is a Gambling Manager?

Gambling Managers oversee the operations and personnel of casinos or other gambling establishments. They ensure all gambling activities and operations are conducted efficiently, profitably, and in compliance with regulations.

Sample job titles:

Casino Manager, Casino Shift Manager, Slot Manager, Table Games Manager

Your test results

Why this fit score?

The fit report shows your areas of fit and misfit with Gambling Manager.

Fit report

Test scores

The scores report summarizes what we learned about you. It shows your results on everything measured in the career test.

Scores report

How much does a Gambling Manager earn

Income data is from Employment and Social Development Canada's 2024 wage tables. The closest match for this career in Canada’s occupational classification system is Gambling Manager.

Bottom 10%	Bottom 25%	Median (average)	Top 25%	Top 10%
$44K per year	$52K per year	$76K per year	$104K per year	$141K per year

Compared to other careers: Median is $11K above the national average.

See income by country/state/province

What does a Gambling Manager do?

Work environment

Gambling Managers work primarily in casinos and gaming establishments. The environment is fast-paced and may require working evenings, weekends, and holidays. It involves managing the gaming floor, interacting with staff and patrons, and often working in areas where gambling takes place.

Quick task list

Supervises gaming operations and personnel.
Ensures compliance with gaming laws and regulations.
Addresses customer inquiries and resolves complaints.
Oversees the training and development of casino staff.
Manages financial activities, including budgeting and accounting.

See full list of tasks with expert relevance ratings

Areas of specialization

Casino Operations: Overseeing the entire casino operations including gaming floors, customer service, and staff management.
Compliance and Regulation: Specializing in ensuring that all gambling activities adhere to legal and regulatory standards.
Customer Experience Management: Focusing on enhancing customer satisfaction and cultivating a high-quality guest experience.
Financial Management: Handling the financial aspects, including budgeting, revenue management, and financial reporting.

Description

Gambling Managers play a crucial role in the smooth operation of gaming establishments. They must be well-versed in the rules and regulations of various games, as well as the laws governing gambling activities. A significant part of their role involves maintaining high levels of customer satisfaction, managing a diverse team of employees, and ensuring the profitability of the establishment.

They need to possess strong leadership and interpersonal skills to effectively manage staff, resolve customer issues, and maintain a positive working environment. An understanding of business operations, including marketing, finance, and human resource management, is also vital.

Staying current with industry trends, technological advancements in gaming, and regulatory changes is essential. Gambling Managers must be able to adapt quickly to changes in the industry and implement strategies that keep their establishments competitive and compliant.

Job Satisfaction

Sources of satisfaction

Playing a key role in the success of a dynamic and exciting entertainment industry.
The opportunity to interact with a diverse range of people, both staff and patrons.
The challenge of balancing gaming entertainment with regulatory compliance.

You might make a good Gambling Manager if you are...

Interested in the gaming and entertainment industry.
A strong leader with excellent customer service skills.
Able to make quick decisions in a fast-paced environment.
Detail-oriented, especially in regards to compliance and regulations.
Skilled in business and financial management.

Pros:

Dynamic Work Environment: The gambling industry offers a vibrant and fast-paced work setting, which can be exciting and engaging.
Leadership Role: Opportunity to lead a team, manage operations, and make strategic decisions that affect the gambling establishment.
Customer Interaction: Frequent interaction with customers, providing services that contribute to their entertainment and satisfaction.
Potential for High Earnings: In successful casinos or gambling establishments, there is the potential for high earnings and bonuses.

Cons:

Irregular Hours: The gambling industry often operates around the clock, which may require working nights, weekends, and holidays.
High Pressure: Managing large sums of money and ensuring compliance with gambling regulations can be stressful.
Sensitive Environment: Dealing with the complexities of gambling behaviors and ensuring responsible gambling practices.
Rapid Industry Changes: Keeping up with changes in gambling laws, technology, and customer preferences can be challenging.

How to become a Gambling Manager

Typical education

Typically, a high school diploma is the minimum requirement, but many managers have a bachelor's degree in business, hospitality, or a related field. Significant experience in the casino industry is often essential for this role.

High school preparation

Courses:

Mathematics: Essential for understanding odds, probabilities, and financial management.
Business Studies: Provides a foundation in business operations, management, and administration.
Psychology: Useful for understanding customer behavior and staff management.
Computer Science: Helpful due to the increasing role of technology in the gambling industry.

Extra-Curricular Activities:

Leadership Roles in Clubs or Teams: Develops leadership and team management skills.
Part-time Work in Customer Service: Provides experience in dealing with customers and developing interpersonal skills.
Math Clubs or Competitions: Enhances analytical and problem-solving abilities.

Preparation after high school

Bachelor's Degree: A degree in business administration, hospitality management, or a related field is beneficial.
Internships: Gaining experience through internships in casinos or hospitality venues can provide valuable industry insights.
Certifications: Some positions may require specific gaming licenses or certifications.
Networking: Joining professional organizations related to the gambling or hospitality industry.

More resources

American Gaming Association (AGA) - Provides resources and advocacy for the U.S. casino industry.
National Council on Problem Gambling - Offers information on responsible gambling and resources for problem gambling.
Global Gaming Expo (G2E) - An international gaming trade show and conference.
Hospitality Net - Provides industry news and resources for the hospitality and casino sectors.
Occupational Information Network (O*NET Online) - Offers comprehensive information about the Gambling Manager occupation, including skills, job outlook, and educational pathways.

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Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.