According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Manage and maintain executives' schedules. | 87% |
| Process payroll information. | 85% |
| Make travel arrangements for executives. | 84% |
| Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. | 83% |
| Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. | 81% |
| Answer phone calls and direct calls to appropriate parties or take messages. | 81% |
| Prepare responses to correspondence containing routine inquiries. | 80% |
| Open, sort, and distribute incoming correspondence, including faxes and email. | 80% |
| Greet visitors and determine whether they should be given access to specific individuals. | 80% |
| Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. | 78% |
| Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors. | 77% |
| Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. | 77% |
| Interpret administrative and operating policies and procedures for employees. | 76% |
| File and retrieve corporate documents, records, and reports. | 75% |
| Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. | 74% |
| Set up and oversee administrative policies and procedures for offices or organizations. | 73% |
| Provide clerical support to other departments. | 72% |
| Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors. | 72% |
| Compile, transcribe, and distribute minutes of meetings. | 71% |
| Attend meetings to record minutes. | 70% |
| Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material. | 68% |
| Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. | 65% |
