According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps. | 94% |
| Keep records of assigned cases, and prepare required reports. | 91% |
| Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status. | 91% |
| Interview and investigate applicants for public assistance to gather information pertinent to their applications. | 89% |
| Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. | 89% |
| Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. | 89% |
| Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance. | 88% |
| Check with employers or other references to verify answers and obtain further information. | 86% |
| Answer applicants' questions about benefits and claim procedures. | 86% |
| Provide social workers with pertinent information gathered during applicant interviews. | 81% |
| Schedule benefits claimants for adjudication interviews to address questions of eligibility. | 80% |
| Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures. | 80% |
| Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims. | 78% |
| Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services. | 78% |
| Investigate claimants for the possibility of fraud or abuse. | 77% |
| Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations. | 74% |
| Monitor the payments of benefits throughout the duration of a claim. | 72% |
