Correspondence Clerk

Your Fit

Income

$58K

Preparation

Some

Growth

-5.9%

Definition
Your fit with this career
How much they earn
What they do
Job satisfaction
How to become

What is a Correspondence Clerk?

A Correspondence Clerk is responsible for managing and facilitating written communication within an organization. They handle, sort, and respond to letters and emails, ensuring effective communication between the organization and its clients or customers.

Sample job titles:

Correspondence Clerk, Correspondence Coordinator, Correspondence Representative (Correspondence Rep), Dispute Resolution Analyst

Your test results

Why this fit score?

The fit report shows your areas of fit and misfit with Correspondence Clerk.

Fit report

Test scores

The scores report summarizes what we learned about you. It shows your results on everything measured in the career test.

Scores report

How much does a Correspondence Clerk earn

Income data is from Employment and Social Development Canada's 2024 wage tables. The closest match for this career in Canada’s occupational classification system is Correspondence Clerk.

Bottom 10%	Bottom 25%	Median (average)	Top 25%	Top 10%
$42K per year	$47K per year	$58K per year	$69K per year	$80K per year

Compared to other careers: Median is $7.4K below the national average.

See income by country/state/province

What does a Correspondence Clerk do?

Work environment

Correspondence Clerks typically work in office settings, often within the administrative departments of corporations, government agencies, or non-profit organizations. Their work is primarily computer-based and may involve the use of specialized mailing and database software.

Quick task list

Drafts, sorts, and files various forms of correspondence.
Responds to inquiries via email, letters, or social media.
Maintains records of correspondence and ensures confidentiality where necessary.
Collaborates with different departments to address customer queries.
Ensures compliance with organizational communication policies.

See full list of tasks with expert relevance ratings

Areas of specialization

Customer Service Correspondence: Specializing in responding to customer inquiries and complaints.
Legal Correspondence: Handling communication related to legal matters or proceedings.
Executive Correspondence: Managing and drafting communication on behalf of executive personnel.
Technical Correspondence: Specializing in technical or industry-specific inquiries.
Medical Correspondence: Handling communication in medical settings, often requiring knowledge of medical terminology.

Description

Correspondence Clerks play a vital role in maintaining efficient communication channels within an organization. Their primary task is to manage the inflow and outflow of written communication, ensuring that every piece of correspondence is appropriately addressed and archived. This role requires strong writing skills and the ability to convey information clearly and concisely.

Attention to detail is crucial, as Correspondence Clerks need to accurately categorize and file communications, sometimes dealing with sensitive or confidential information. They must be proficient in various forms of office software and have the ability to adapt to different communication platforms.

Collaboration and interpersonal skills are also important, as they often work with different departments to gather information and respond accurately to inquiries. This role provides a foundational understanding of organizational communication strategies and can be a stepping stone to more advanced administrative or managerial roles.

Job Satisfaction

Sources of satisfaction

The opportunity to enhance organizational communication and efficiency.
Varied daily tasks and interaction with different departments.
The satisfaction of providing helpful responses and solutions to inquiries.

You might make a good Correspondence Clerk if you are...

An excellent communicator, both in writing and verbally.
Organized and attentive to detail, ensuring accurate record-keeping.
Able to handle confidential information with discretion.
Comfortable using various computer programs and communication tools.
Interested in playing a supportive role in organizational operations.

Pros:

Regular office hours with a stable work environment.
Opportunities to develop strong communication and administrative skills.
Diverse work experience, interacting with various aspects of an organization.

Cons:

The work can be repetitive and requires prolonged periods at a computer.
Managing high volumes of correspondence can be stressful.
Limited career progression without further education or specialized skills.

How to become a Correspondence Clerk

Typical education

The position generally requires a high school diploma or equivalent, with some employers preferring additional coursework or an associate's degree in business, communication, or a related field.

High school preparation

Courses:

English and Composition for developing strong writing skills.
Business Studies to understand basic organizational structures and practices.
Computer Science or Information Technology for proficiency with digital tools.

Extra-Curricular Activities:

Joining a school newspaper or yearbook committee.
Participating in debate clubs or public speaking to enhance communication skills.
Volunteering for administrative roles in school events or local organizations.

Preparation after high school

An associate's degree in business administration, communication, or a related field.
Certifications in office management or business communication.
Internships or part-time positions in administrative roles for practical experience.

More resources

International Association of Administrative Professionals (IAAP) - Provides resources and certification programs for administrative professionals.
American Society of Administrative Professionals (ASAP) - Offers educational resources, webinars, and a community for networking.
OfficeTeam - Specializes in placing office professionals and provides career advice.
O*NET Online - Comprehensive resource for detailed information on various occupations, including Correspondence Clerks.

Similar careers

Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.