According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Provide directions to guests. | 93% |
| Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. | 92% |
| Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. | 91% |
| Make travel arrangements for sightseeing or other tours. | 85% |
| Provide business services for guests, such as sending or receiving faxes or shipping packages. | 83% |
| Arrange childcare services for guests. | 82% |
| Pick up and deliver items or run errands for guests. | 80% |
| Order flowers for guests. | 80% |
| Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides. | 76% |
| Receive, store, or deliver luggage or mail. | 75% |
| Plan special events, parties, or meetings, which may include booking musicians or celebrities. | 73% |
| Perform office duties on a temporary basis when needed. | 72% |
| Arrange for interpreters or translators when patrons require such services. | 69% |
| Arrange for the replacement of items lost by travelers. | 66% |
| Provide food and beverage services to guests. | 61% |
| Clean and tidy hotel lounge. | 60% |
