According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Oversee the daily performance of computer systems. | 79% |
| Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. | 78% |
| Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. | 78% |
| Answer user inquiries regarding computer software or hardware operation to resolve problems. | 75% |
| Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. | 75% |
| Confer with staff, users, and management to establish requirements for new systems or modifications. | 74% |
| Enter commands and observe system functioning to verify correct operations and detect errors. | 71% |
| Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. | 69% |
| Refer major hardware or software problems or defective products to vendors or technicians for service. | 68% |
| Prepare evaluations of software or hardware, and recommend improvements or upgrades. | 67% |
| Develop training materials and procedures, or train users in the proper use of hardware or software. | 66% |
| Inspect equipment and read order sheets to prepare for delivery to users. | 64% |
| Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis. | 63% |
| Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software. | 60% |
| Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software. | 58% |
| Modify and customize commercial programs for internal needs. | 57% |
