Similar careers
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
A Computer Network Support Specialist is a professional who focuses on the maintenance, analysis, troubleshooting, and repair of computer networks in various settings. They ensure the smooth operation of networks, provide technical support, and optimize network performance for users.
Education: Associate's degree
Years in related career: None
On-the-job training: Moderate-term
Projected Growth: 7.0% (far above average)
Annual job openings: 9 600
Direct AI exposure: 23% of tasks
Potential AI exposure: 85% of tasks
| Income data is from Employment and Social Development Canada's 2025 wage tables. The closest match for this career in Canada’s occupational classification system is Computer Network and Web Technicians. According to the wage tables, average income is $75K per year. | ||||
|---|---|---|---|---|
| Bottom 10% | Bottom 25% | Median (average) | Top 25% | Top 10% |
| $44K per year | $57K per year | $75K per year | $98K per year | $114K per year |
| Compared to other careers: Median is $9.88K above the national average. | ||||
Network Support Specialists often work in the IT departments of various organizations, ranging from educational institutions and government agencies to healthcare providers and private corporations. Their work environment is typically an office or a dedicated computer lab, and they may be required to work outside of standard business hours to perform system upgrades or respond to emergencies.
Computer Network Support Specialists are vital in keeping an organization's network infrastructure functioning optimally. Their role involves regular monitoring of networks to ensure they are available for users and running efficiently. They identify and resolve network issues, which can range from simple connectivity problems to complex system malfunctions. This role is essential in minimizing downtime and maintaining consistent network performance.
The job requires a mix of technical knowledge in computer systems and networks, problem-solving skills, and the ability to communicate effectively with non-technical users. Network Support Specialists need to stay updated with the latest technology trends and advancements in networking to provide the best solutions and maintain modern networks.
The work can be challenging and varied, as it involves dealing with different types of network configurations and technologies. Specialists work on a variety of tasks, from routine maintenance to complex troubleshooting, providing a dynamic and engaging work environment. Their role is crucial in ensuring that the network infrastructure supports the organization's IT needs effectively.
Most Computer Network Support Specialists in Canada have completed a post-secondary college diploma or certificate in computer networking, information technology, or a related field, typically taking 1 to 3 years. Some employers prefer or require a bachelor's degree in computer science, information systems, or a related discipline. Industry certifications (such as CompTIA Network+, Cisco, or Microsoft certifications) are also commonly valued.
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
