According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. | 87% |
| Direct activities of professional and technical staff members and volunteers. | 87% |
| Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. | 86% |
| Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. | 85% |
| Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. | 84% |
| Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. | 83% |
| Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. | 81% |
| Recruit, interview, and hire or sign up volunteers and staff. | 79% |
| Research and analyze member or community needs to determine program directions and goals. | 77% |
| Implement and evaluate staff, volunteer, or community training programs. | 77% |
| Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies. | 74% |
| Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted. | 72% |
| Plan and administer budgets for programs, equipment, and support services. | 72% |
| Speak to community groups to explain and interpret agency purposes, programs, and policies. | 68% |
| Represent organizations in relations with governmental and media institutions. | 67% |
| Direct fundraising activities and the preparation of public relations materials. | 67% |
