According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. | 94% |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. | 92% |
| Answer customers' questions, and provide information on procedures or policies. | 92% |
| Calculate total payments received during a time period, and reconcile this with total sales. | 91% |
| Keep periodic balance sheets of amounts and numbers of transactions. | 90% |
| Compute and record totals of transactions. | 90% |
| Help customers find the location of products. | 89% |
| Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately. | 89% |
| Issue receipts, refunds, credits, or change due to customers. | 89% |
| Greet customers entering establishments. | 88% |
| Sort, count, and wrap currency and coins. | 88% |
| Weigh items sold by weight to determine prices. | 88% |
| Supervise others and provide on-the-job training. | 88% |
| Issue trading stamps, and redeem food stamps and coupons. | 88% |
| Assist customers by providing information and resolving their complaints. | 88% |
| Pay company bills by cash, vouchers, or checks. | 88% |
| Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans. | 87% |
| Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. | 87% |
| Post charges against guests' or patients' accounts. | 86% |
| Answer incoming phone calls. | 86% |
| Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. | 85% |
| Request information or assistance, using paging systems. | 84% |
| Process merchandise returns and exchanges. | 84% |
| Cash checks for customers. | 83% |
| Sell tickets and other items to customers. | 81% |
| Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. | 80% |
| Stock shelves, sort and reshelve returned items, and mark prices on items and shelves. | 78% |
| Offer customers carry-out service at the completion of transactions. | 76% |
| Compile and maintain non-monetary reports and records. | 73% |
