According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Receive and process customer payments. | 94% |
| Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. | 91% |
| Take customer orders and convey them to other employees for preparation. | 91% |
| Clean or sanitize work areas, utensils, or equipment. | 91% |
| Describe menu items to customers, or suggest products that might appeal to them. | 87% |
| Clean service or seating areas. | 86% |
| Serve prepared foods, such as muffins, biscotti, or bagels. | 85% |
| Prepare or serve menu items, such as sandwiches or salads. | 83% |
| Set up or restock product displays. | 80% |
| Weigh, grind, or pack coffee beans for customers. | 80% |
| Stock customer service stations with paper products or beverage preparation items. | 80% |
| Wrap, label, or date food items for sale. | 80% |
| Provide customers with product details, such as coffee blend or preparation descriptions. | 79% |
| Take out garbage. | 78% |
| Order, receive, or stock supplies or retail products. | 77% |
| Slice fruits, vegetables, desserts, or meats for use in food service. | 76% |
| Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. | 75% |
| Demonstrate the use of retail equipment, such as espresso machines. | 73% |
| Create signs to advertise store products or events. | 62% |
