According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. | 96% |
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | 95% |
| Monitor bank vaults to ensure cash balances are correct. | 95% |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. | 95% |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. | 94% |
| Enter customers' transactions into computers to record transactions and issue computer-generated receipts. | 93% |
| Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. | 93% |
| Prepare and verify cashier's checks. | 92% |
| Resolve problems or discrepancies concerning customers' accounts. | 92% |
| Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. | 91% |
| Answer telephones and assist customers with their questions. | 91% |
| Count, verify, and post armored car deposits. | 91% |
| Identify transaction mistakes when debits and credits do not balance. | 90% |
| Carry out special services for customers, such as ordering bank cards and checks. | 88% |
| Sort and file deposit slips and checks. | 88% |
| Receive and count daily inventories of cash, drafts, and travelers' checks. | 87% |
| Order a supply of cash to meet daily needs. | 86% |
| Arrange monies received in cash boxes and coin dispensers according to denomination. | 83% |
| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. | 83% |
| Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. | 80% |
| Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. | 80% |
| Compute financial fees, interest, and service charges. | 79% |
| Perform clerical tasks, such as typing, filing, and microfilm photography. | 79% |
| Process and maintain records of customer loans. | 75% |
| Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. | 75% |
| Prepare work schedules for staff. | 73% |
| Quote unit exchange rates, following daily international rate sheets or computer displays. | 66% |
| Issue checks to bond owners in settlement of transactions. | 66% |
| Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. | 62% |
