A Bank Teller is a financial professional responsible for handling customer transactions at banks, including deposits, withdrawals, and other routine financial requests. They act as the primary point of contact for customers and ensure a high level of customer service.
Education: High school diploma or equivalent
Years in related career: None
On-the-job training: Short-term
Projected Growth: -14.5% (negative growth)
Annual job openings: 29 800
Direct AI exposure: 23% of tasks
Potential AI exposure: 44% of tasks
| Income data is from Employment and Social Development Canada's 2025 wage tables. The closest match for this career in Canada’s occupational classification system is Banking, Insurance and Other Financial Clerks. According to the wage tables, average income is $53K per year. | ||||
|---|---|---|---|---|
| Bottom 10% | Bottom 25% | Median (average) | Top 25% | Top 10% |
| $38K per year | $45K per year | $53K per year | $62K per year | $76K per year |
| Compared to other careers: Median is $12K below the national average. | ||||
Bank Tellers typically work in the branch offices of banks and credit unions. Their work environment is primarily indoors, involving significant interaction with the public. They often work in a team setting and are required to follow strict security and compliance protocols.
The role of a Bank Teller is integral to the banking industry, serving as the frontline in customer interactions and transactions. Tellers need to be meticulous in handling money, ensuring accuracy in all transactions. They play a critical role in spotting and preventing fraudulent activities by adhering to banking regulations and policies.
Communication skills are essential for a Bank Teller, as they must explain complex banking products and services clearly to customers. They also need to be adept at handling customer service issues, providing solutions that meet the customer's needs while adhering to bank policies.
Technology skills are increasingly important, as banking transactions become more digitalized. Tellers need to be comfortable with banking software, online platforms, and automated transaction systems. The role offers a pathway to career advancement in the banking sector, with opportunities to move into higher roles in retail banking, personal banking, or management.
A high school diploma or equivalent is typically required for bank tellers. Some employers prefer candidates with some college education, but on-the-job training is commonly provided, making this an accessible entry-level position in the banking sector.
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.