A Supervisor of Personal Service Workers is responsible for overseeing and coordinating the activities of workers who provide personal services, such as beauty, grooming, or fitness services. This role involves managing staff, maintaining service quality, and ensuring customer satisfaction.
Education: High school diploma or equivalent
Years in related career: Less than 5 years
On-the-job training: None
Projected Growth: 8.3% (far above average)
Annual job openings: 16,300
Direct AI exposure: 24% of tasks
Potential AI exposure: 48% of tasks
| According to the U.S. Bureau of Labor Statistics, average income (in USD) in 2025 was $49K per year. | ||||
|---|---|---|---|---|
| Bottom 10% | Bottom 25% | Median (average) | Top 25% | Top 10% |
| $34K per year | $39K per year | $49K per year | $61K per year | $75K per year |
| Compared to other careers: Median is $2.39K below the national average. | ||||
These supervisors typically work in environments where personal services are offered, such as salons, spas, gyms, and hotels. The role often involves a combination of office-based administrative tasks and on-the-floor supervision, requiring interaction with both staff and clients.
Supervisors of Personal Service Workers play a key role in ensuring the smooth operation of facilities that provide personal services. Their primary responsibility is to manage a team of service providers, ensuring they have the necessary skills, resources, and motivation to deliver high-quality service. This requires a balance of strong leadership, effective communication, and customer service skills. Supervisors must be adept at handling diverse tasks, from staff scheduling and training to inventory management and financial oversight.
The role often demands a proactive approach to problem-solving and conflict resolution, especially in dealing with customer complaints and staff issues. An understanding of the specific service industry, whether it's beauty, fitness, or hospitality, is crucial to effectively manage staff and meet customer expectations. This occupation also involves keeping up with industry trends and ensuring compliance with health and safety regulations.
Supervisors in this field typically have a background in personal service, giving them insight into the challenges and demands of the work. The transition from a service provider to a supervisory role often requires development of additional skills in management, administration, and human resources. This career path offers the opportunity to advance to higher management roles and influence the quality and direction of service provision.
A high school diploma is often the minimum requirement, but some positions may require post-secondary education or vocational training in a related field. Experience in personal service roles and management experience are also highly valued.
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.