Similar careers
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
A Computer Network Support Specialist is a professional who focuses on the maintenance, analysis, troubleshooting, and repair of computer networks in various settings. They ensure the smooth operation of networks, provide technical support, and optimize network performance for users.
Education: Associate's degree
Years in related career: None
On-the-job training: Moderate-term
Projected Growth: 7.0% (far above average)
Annual job openings: 9,600
Direct AI exposure: 23% of tasks
Potential AI exposure: 85% of tasks
| According to the U.S. Bureau of Labor Statistics, average income (in USD) in 2025 was $76K per year. | ||||
|---|---|---|---|---|
| Bottom 10% | Bottom 25% | Median (average) | Top 25% | Top 10% |
| $47K per year | $58K per year | $76K per year | $99K per year | $128K per year |
| Compared to other careers: Median is $25K above the national average. | ||||
Network Support Specialists often work in the IT departments of various organizations, ranging from educational institutions and government agencies to healthcare providers and private corporations. Their work environment is typically an office or a dedicated computer lab, and they may be required to work outside of standard business hours to perform system upgrades or respond to emergencies.
Computer Network Support Specialists are vital in keeping an organization's network infrastructure functioning optimally. Their role involves regular monitoring of networks to ensure they are available for users and running efficiently. They identify and resolve network issues, which can range from simple connectivity problems to complex system malfunctions. This role is essential in minimizing downtime and maintaining consistent network performance.
The job requires a mix of technical knowledge in computer systems and networks, problem-solving skills, and the ability to communicate effectively with non-technical users. Network Support Specialists need to stay updated with the latest technology trends and advancements in networking to provide the best solutions and maintain modern networks.
The work can be challenging and varied, as it involves dealing with different types of network configurations and technologies. Specialists work on a variety of tasks, from routine maintenance to complex troubleshooting, providing a dynamic and engaging work environment. Their role is crucial in ensuring that the network infrastructure supports the organization's IT needs effectively.
The role usually requires a minimum of an associate's degree in computer science, information technology, or a related field, which typically takes 2 years. However, many employers prefer candidates with a bachelor's degree, which is a 4-year program.
Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.
